There is an informative description of companies such as YouTube who generate tremendous value by providing a platform with a small number of employees that millions of people add value to for free. This viral model has been used a number of times in the Internet space and is one of the forces that is negatively affecting traditional industries such as newspapers.
Carr also covers a number of the social changes that are occurring, including the loss of privacy, which in some ways was the opposite effect that early Internet pioneers predicted.
This is book is required reading for anyone who wants to understand the major forces that are moving the Information Technology field.
Buy The Big Switch: Rewiring the World, from Edison to Google
from Amazon now.
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