Tuesday, May 7, 2019

Why Humans Matter


Security vendors are in the business of making money and they want to be compensated based on the value that they provide.  They face challenges in calculating that value.  Should they charge based on volume of data processed?  How about the number of security analysts that use the product?  There is no simple answer to this question, and you see this in the back and forth in licensing models over time within a single organization.



One approach that software vendors use is the number of accounts that are in Active Directory.  Larger organizations should pay more, and they will typically have more accounts.  However, if vendors try this approach, they discourage best practices.



Within the system administrators in your organization, they will typically each have between two and four accounts.  They have their regular user account.  Then they will have an administrative account.  Some organizations separate the accounts so that they have one account to manage Active Directory (their Domain Admin account), one account to administer file servers and applications, and one to manage workstations.  This is would be following a Tier Model of administrative access that is recommended by Microsoft in MitigatingPass-the-Hash (PtH) Attacks and Other Credential Theft, Version 1 and 2.



If a security vendor wants to practice what it preaches, then it cannot penalize companies for improving their security.  If a customer moves to the Tier Model for Administrator access and add tens of new accounts, they should be penalized by being charged more money.



Vendors, please forget accounts and count the humans in the organization in calculating a fair price for your solution.